Shipping policy
At Amethystore, we strive to ensure that your unique minerals and crystals reach you in perfect condition and as quickly as possible. Please review our shipping terms and conditions below:
1. Processing and Delivery Times
All orders placed through Amethystore are processed with care. Once your order is confirmed, it will be shipped and delivered within an estimated timeframe of 2 to 5 business days. Please note that delivery times may vary slightly during peak seasons or due to external courier factors.
2. Product Authenticity and Visual Representation
The information and photographs of the products featured at Amethystore are accurate and intended to provide the best possible approximation of the final piece. However, since we work with natural minerals, all images are referential. Amethystore is not responsible for misinterpretations of the information published in the store that may lead to incorrect purchasing decisions. We encourage our customers to appreciate the unique nature of each crystal.
3. Pricing, Taxes, and Handling
The "Total Payable" price specified at checkout includes:
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The cost of the exquisite mineral pieces.
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Professional handling and secure packaging of the merchandise.
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Applicable taxes within the country of origin.
Important: Any additional expenses generated in the country of destination (such as local VAT, import duties, or administrative fees) are not included in the final price and will be the sole responsibility of the buyer.
4. Customs and International Regulations
Customs authorities in the destination country have the power to reclassify shipments, request additional tax payments, or require in-person pickup. In these specific cases, Amethystore does not have any type of interference and is exempt from any responsibilities regarding customs delays or additional local requirements.